職位描述
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職責描述:
Responsible for coordination Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile.
To ensure these meet customer expectations both internal and external, ensuring defects are identified before release.
Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.
Write and review range of testing documentation.
Coordinate testing tasks for specific projects, progress issues and escalate where necessary.
Regularly review testing processes in order to identify ways to improve efficiency.
Plan and support validation activity for live releases of new services.
Coordinate activity of testers on multiple projects and provide support/coaching.
Establish close working relationships within WPB Channels Transformation.
Work collaboratively with software delivery and change delivery, Marketing and operational areas.
Review test documentation and provide coaching and feedback to colleagues.
Adoption and use of testing standards and processes.
Chair and attend project update meetings, deliver project updates and escalate any known issues and concerns.
Adherence to mandatory objectives.
Alignment of activity to departmental governance.
任職要求:
Excellent knowledge and experience of the testing process.
Ability to influence and challenge to ensure that customer needs are represented.
Good knowledge of the digital channels, and strong awareness of customer expectations.
Excellent awareness of technology and the internet including browsers, operating systems and devices.
Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
Good communication skills, both written and verbal, to explain complex issues.
Good decision making skills to be able to evaluate importance of defects found during testing, based on impact.
Enthusiastic and self-motivated.
Innovative having the ability to approach things differently or do different things to deliver goals.
Cantonese speaker/English Fluent.
福利待遇
- 具競爭力的薪酬:基本工資 績效獎金 輪班補貼 早晚班交通津貼;
- 健全福利保障:五險一金 補充性商業醫療保險 免費年度體檢;
- 暢享10 天假期:除享有國家法定節假日外,還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產檢假、產假以及陪產假、哺乳假等,助您達到工作生活的平衡;
- 彈性福利制度:年假可買賣,商業醫療保險套餐可升級,您還可申請旅游補貼、個人進修補助、運動健身補貼等,滿足個性化福利需求;
- 人性化工作環境:使用公司的員工餐廳、咖啡室、休息室、娛樂室等,進行勞逸結合;
- 多元化員工活動:運動會、團建、年會等精彩活動給您平臺,任您施展才華。
培訓與發展
- 廣闊的職業發展平臺:遍及全球的集團網絡,提供擴展人脈及跨文化交流的機會,您還可申請不同國家及地區的長短期職位,不斷挑戰自我;
- 系統性人才培育及發展:配備職業導師,為您提供清晰的職業規劃指導,充分挖掘橫向及縱向的發展潛力;
- 完善的專業培訓體系:入職即可享帶薪培訓,多元化的培訓機會,還有資源及教育援助,幫您逐步實現職業目標。
工作地點
地址:廣州天河區廣州-天河區匯豐大廈


職位發布者
HR
匯豐環球客戶服務(廣東)有限公司

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銀行
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1000人以上
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外商獨資·外企辦事處
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東風西路148號廣州匯豐大廈