職位描述
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崗位職責:
1.Define, own and drive the delivery of the detailed requirements backlog, working closely with Business, Operations, Technology and other working group members.
2.Working with IT partners closely to design the end-to-end product working model and align the product roadmap to Business, IT and Operation priorities.
3.Ensure operational and technical readiness for all changes, by working closely with IT, operations team and vendors to perform training, end-user documentation, and manage operations and release management activities.
4.Develop test cases/ scenarios for product release, ensuing the execution and documentation of the results.
5.Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.
6.Monitor product performance and provide detailed performance metrics reports to stakeholders.
7.Engage with risk stewards and drive the approval process for product governance to ensure the alignments with business, regulatory, compliance and internal standard.
8.Demonstrate clear ability to challenge existing processes and practices where they do not align to the GPS Target Operating model and payments architecture (FSA).
9.Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.
任職要求:
1.Minimum 5 years' work experience in the payments/merchant acquiring industry, ideally with a strong understanding of card acquiring, alternative payment methods, real time payments, payment gateway technology, APIs, and the surrounding ecosystems.
2.Excellent understanding of E2E payment journeys from the point of client initiation to clearing and settlement, across multiple geographies and scheme types.
3.Proven experience in project management, requirement analysis, business case development, risk management, marketing support.
4.Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / architecture / operations / lines of business).
5.Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
6.Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.
7.Strong verbal and written communication skills, able to take a complex message and articulate in a manner that is clear for stakeholders to understand and action.
8.Excellent stakeholder management across a complex global environment.
福利待遇
- 具競爭力的薪酬:基本工資 績效獎金 輪班補貼 早晚班交通津貼;
- 健全福利保障:五險一金 補充性商業醫療保險 免費年度體檢;
- 暢享10 天假期:除享有國家法定節假日外,還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產檢假、產假以及陪產假、哺乳假等,助您達到工作生活的平衡;
- 彈性福利制度:年假可買賣,商業醫療保險套餐可升級,您還可申請旅游補貼、個人進修補助、運動健身補貼等,滿足個性化福利需求;
- 人性化工作環境:使用公司的員工餐廳、咖啡室、休息室、娛樂室等,進行勞逸結合;
- 多元化員工活動:運動會、團建、年會等精彩活動給您平臺,任您施展才華。
培訓與發展
- 廣闊的職業發展平臺:遍及全球的集團網絡,提供擴展人脈及跨文化交流的機會,您還可申請不同國家及地區的長短期職位,不斷挑戰自我;
- 系統性人才培育及發展:配備職業導師,為您提供清晰的職業規劃指導,充分挖掘橫向及縱向的發展潛力;
- 完善的專業培訓體系:入職即可享帶薪培訓,多元化的培訓機會,還有資源及教育援助,幫您逐步實現職業目標。
工作地點
地址:廣州天河區廣州-天河區太古匯2座


職位發布者
Fred..HR
匯豐環球客戶服務(廣東)有限公司

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銀行
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1000人以上
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外商獨資·外企辦事處
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東風西路148號廣州匯豐大廈