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公司/行業：外企，電商公司coupang
崗位性質：外包崗，合同與萬寶盛華人力資源公司簽訂，長期崗位，合同一年一簽。
Key Responsibilities:
? Plan and operate IT services and continuously improve the relevant processes for a stable IT end user support onsite.
? Purchase and install IT network equipment and devices
? Operate and provide maintenance support in IT network equipment and devices
? Manage WLAN/LAN status and report regularly
? Work with stakeholders and relevant business teams
? Troubleshooting and monitoring LAN/WLAN/WAN activities and utilization and work with vendor Technical Support engineers to resolve issues
? Handle the network issue or tickets within SNOW/BTS for china users.
? Work with other global IT teams to implement/execute change requests and support in-house IT projects
? vendor management
主要職責：
?規劃和運營IT服務，并不斷改進相關流程，以獲得穩定的現場IT最終用戶支持。
?購買和安裝IT網絡設備和裝置
?操作并提供IT網絡設備和裝置的維護支持
?管理WLAN/LAN狀態并定期報告
?與利益相關者和相關業務團隊合作
?故障排除和監控LAN/WLAN/WAN活動和利用率，并與供應商技術支持工程師合作解決問題
?為中國用戶處理SNOW/BTS內的網絡問題或票務。
?與其他全球IT團隊合作，實施/執行變更請求，并支持內部IT項目
?供應商管理
Technical Qualifications:
? 5 years of related work experience
? Experience in operation and configuration of different OEM network devices (Cisco switch / Router / Firewall /wireless/Cisco ISE,/Fortinet.)
? In-depth understanding the TCP/IP protocols.
? Familiar with ip networking, L2/L3 Protocol,spanning tree, static/dynamic routing,DHCP, DNS, VLAN ,arp etc.
? Familiar with Cisco wireless and ISE, and VPN
? Have great interpersonal skills, strong verbal and written communication
? Basic experience with network diagnostic, monitoring and analysis tools
技術資格：
?5年以上相關工作經驗
?不同OEM網絡設備（思科交換機/路由器/防火墻/無線/思科ISE、/Fortinet）的操作和配置經驗
?深入了解TCP/IP協議。
?熟悉ip網絡、L2/L3協議、生成樹、靜態/動態路由、DHCP、DNS、VLAN、arp等。
?熟悉思科無線和ISE以及VPN
?具有良好的人際交往能力，較強的口頭和書面溝通能力
?具備網絡診斷、監控和分析工具的基本經驗
Preferred Qualifications:
? Experience in network projects for 3 years
? Cisco centificate CCNP or CCIE, or equal ability
? Experience in providing supports to fulfillment/delivery/customer service center
? Experience in IDC, Rack, UPS/Battery, Cooling (CRAC), Power Cabling, FMS, etc.
首選資格：
?3年以上網絡項目經驗
?思科CCNP或CCIE證書，或同等能力
?為履行/交付/客戶服務中心提供支持的經驗
?IDC、機架、UPS/電池、冷卻（CRAC）、電源布線、FMS等方面的經驗。
工作地址：上海浦東新區長泰國際商業廣場C座（2號線金科路地鐵站）
薪資與福利：
薪資構成：固定薪資*13薪
入職會有10天帶薪年假，5天帶薪病假
全額五險一金，補充商業醫療保險
入職體檢和年度體檢；中秋、春節、生日、端午年節福利